BlackBerry Users Hit By New System Failure
Services have been restored to BlackBerry customers across Europe and other parts of the world after users suffered a new system failure.
Canadian BlackBerry manufacturer Research In Motion (RIM) said in a statement that a "service issue" had affected customers in Europe, the Middle East and Africa.
A spokeswoman said it was not clear what type of problems customers were facing or the extent of the disruption in the UK.
Blackberry UK managing director Rob Orr later said the issue had been resolved and that all affected services were operating normally.
He wrote on his Twitter page: "Some users experienced issues with BlackBerry services today. Apologies for any inconvenience caused. All services now operating normally."
RIM also issued a statement, saying: "Our apologies to any customers impacted by the BlackBerry service issue today. We can confirm that services have been restored and are now operating normally."
The outage came after millions of BlackBerry customers endured three days of disruption due to a "core switch failure" last October.
RIM's shares fell to a nine-year low in June after Morgan Stanley downgraded the stock, saying the company's challenges were piling up. The firm also had to make 5,000 job cuts.
The launch of their latest phone operating system - BlackBerry 10 - has been delayed. It is seen by many analysts as the Canadian company's last roll of the dice in the battle with rivals such as Samsung and Apple.
The delay means they will miss the lucrative Christmas market.
The timing of the latest outage could not have been worse for BlackBerry, with huge queues outside Apple stores as the new iPhone 5 goes on sale.
what do you think?
Blackberry is never on recovery path since that fault last year??? But iPhone is more powerful in today market!! At the moment!! Good luck blackberry you need it!!
No it's since the chairman did a Gerald Ratner by stating that he was pulling out of the conumer market and concentrating on business.
.......IM OFF FOR A SAMSUNG, THEN A BURGER !!
Samsung - are you mad? I HATE mine with a passion - the worst 'machine' I have ever owned.
I'm with you on that and I'll have nexus7 relish on my burger
Go for it - mine's brilliant!
My Blackberry broke after 14 months. I went for an android phone instead. Upside it was cheaper and does a bit more. Downside, Blacberry's email handling was better and the android thing is loaded down with rubbish apps that I'm blocked from deleting. I don't think RIM is going to be around in 2014.
Amelia Princess Hall
Haven't had any probs w my bb bold.
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Am I mad or missing something by thinking that queuing outside a shop to buy a phone is something I never want to do?