Financial News

  • 18 March 2014, 22:31

Dyson Fan Heater Global Recall Over Fire Risk

Up to one million fan heaters are to be recalled by British firm Dyson over fire risks, the company has announced.

The firm, which is known for its technically innovative products, said the recall affected its 'Air Multiplier' AM04 and AM05 machines.

The model, which does not have visible blades, was released in 2011 and the recall does not affect the earlier non-heat version.

Dyson chief executive Max Conze said: "We have sold a million heaters around the world; we have seen a small number short-circuit, which in four cases resulted in contained burning.

"Although there have been no instances of personal injury or damage to property, it's four too many.

"So we are working with the relevant regulatory bodies and preparing for a voluntary recall."

People with the heaters have been advised to unplug the devices from power sockets.

The Wiltshire-based company has listed instructions for 36 countries on its recall website.

Owners in Britain and Ireland must register with the company prior to the heaters being collected, fixed and redelivered free of charge.

The service will also include a new two-year warranty.

Owners in New Zealand and Hong Kong are being offered completely new machines in the first instance, while the procedures for those in the United States are yet to be finalised.

Consumers in Greece have been told to return heaters to the place of purchase.

The hi-tech company first gained fame for vacuum cleaners that did not need filter bags.

The company, based in Malmesbury, holds more than 3,000 patents for over 500 inventions.

Its products are sold in more than 65 countries and a third of all staff are engineers and scientist, according  to the company.

 

 

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