HMV Gift Vouchers To Be Accepted After U-Turn
HMV's administrators have bowed to public pressure and said they will accept gift cards at the collapsed music chain.
Despite HMV continuing to sell gift cards until the day before the company went into administration, Deloitte stopped accepting them once appointed to the business last week.
But after a storm of protest from consumers, the administrators have now said gift cards and vouchers will be redeemed in stores from Tuesday.
Earlier, Sky's City Editor Mark Kleinman revealed the existence of a restructure deal which would allow HMV gift cards to be honoured.
Administrator Nick Edwards said the decision had been made after assessing HMV's financial position.
He also said proceeds of charity releases, including the Hillsborough Justice Collective single, would be paid in full as soon as possible.
He added: "We recognise that both of these matters have caused concern for individuals and organisations affected and we are pleased to have reached a positive outcome."
Mr Edwards said Deloitte was still assessing the longer term options for the business and was hopeful the process would result in the business continuing as a going concern.
HMV hit the wall last week after suffering dismal Christmas sales, putting more than 4,000 jobs at risk at its 223 stores.
Entertainment giants, including Universal Music, Warner Music and Sony, are planning to offer potential buyers for HMV generous credit terms and cut the price of CDs and DVDs to help keep the chain's presence on the high street, it was reported at the weekend.
Fears that consumers would lose out on gift vouchers and cards last week prompted experts to call for an urgent change in the rules.
Richard Lloyd, executive director of consumer watchdog Which?, said it was "outrageous" that consumers were left out of pocket when retailers refused to honour gift vouchers.
Dean Dunham, the founder of youandyourrights.co.uk, also called for change.
He said: "A gift voucher should be as good as a banker's draft. You should be guaranteed that you'll either be able to redeem it or get your money back."
what do you think?
I should think so too! The outright theft of people's money is always unacceptable in business
I can't understand how HMV claims dismal sales. Everytime I visit our local store its always packed with really long queues at the checkouts.
That particular store was busy same as ours but it's the company as a whole was not doing well, Hopefully because ours was busy it will stay open
Bankruptcy Rules on debtors and creditors.
Louisa. Get round to HMV quick and cash in your vouchers before they change their mind
Maybe they looked In to obtaining monies by deception and realised it was against the law?
Told you all
i hate it that hmv is closing down after all this time
They haven't yet
Gift cards are ALWAYS a bad idea