UK & World News

  • 7 February 2013, 7:55

'Neglected' Pensioner's Death Investigated

Police are investigating the death of a pensioner who was left without care in her own home for nine days.

Gloria Foster, 81, was found suffering from dehydration and starvation after going without the four daily visits she was supposed to have.

She had been receiving help in her own home in Banstead, Surrey, from Carefirst24. But Surrey County Council became responsible for her care after a number of its workers were arrested last month following a UK Border Agency (UKBA) raid.

Surrey Police said officers are now looking into the circumstances surrounding the incident after Mrs Foster died in hospital on Monday.

Sky News reporter Charlotte Lomas-Farley said Ms Foster, who had no family, had been receiving care for four years and had deteriorated rapidly.

She said: "Neighbours who knew Gloria well said they're deeply shocked at the news of her death.

"They said she was a quiet lady who kept herself to herself but was also independent as she could be."

A police spokesman said: "Concerns surrounding Gloria's care were raised to Surrey Police at the end of January by staff at the hospital where she died on Monday, February 4, and officers are now looking into the circumstances surrounding her death.

"The Surrey Safeguarding Adults Board has also been convened and they are conducting a parallel investigation."

A spokesman for UKBA said it met local authorities ahead of the raid to warn them of what they were going to do so they could arrange alternative care for the company's clients.

Its officers arrested six people, including a Mauritian man and a Filipino man and woman, on suspicion of conspiracy to defraud and conspiracy to assist foreign nationals at Carefirst24's headquarters in Upper Mulgrave Road, Sutton, on January 15 and at a separate south London address the day before.

All those arrested were later bailed until various dates in April.

Update:

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what do you think?

5 comments

robert

8:03pm on 6/2/2013

Er,GROSS NEGLIGENCE SPRINGS TO MIND.And i suppose "LESSONS WILL BE LEARNT".

Score: 11
1 reply

davenlesley

8:48pm on 7/2/2013

Robert. And procedures will be changed, training will be given. It must never happen again ---Until the next time

Diane Rogers

8:30pm on 6/2/2013

Poor women.glad my dads carers were not like that

Score: 8
3 replies

shaun spencer

8:49pm on 6/2/2013

That was my feeling is well.my dads got alzeimers and needs daily care.weve had our problems , on one occasion we were assigned a coloured woman who openly said " i dont like looking after white people" to my elderly mother which concerned us.but mostly they have been very good at doing what is a difficult job.

Score: 5

Diane Rogers

9:03pm on 6/2/2013

That is the trouble with foreign workers,my dad was in hospital for a while was a foreign nurse not nice to him. If one of his carers was foreign don't think he would let them in. Luckily my brother is doing a lot of it now

Score: 5

davenlesley

8:52pm on 7/2/2013

Shaun. You should have complained loud & long. Imagine the uproar if a white carer informed a black man that she dosen't like looking after black people. Racism is a one way street alright

Score: 1

shaun spencer

8:43pm on 6/2/2013

Poor woman.r.i.p.

Score: 7

susan

9:23pm on 6/2/2013

This is partly due to the job of caring being handed over to private companies where the bottom line is PROFIT and of course if some of the more unscrupulous ones can get away with hiring illegal worker and probably paying them below minimum wage they will do so.. Care in the home used to be provided by local councils as did residential care homes , unless a person was very wealthy and could afford a private home. The Surrey Safeguarding Adults Board need to get answers to how this lady became forgotten, sadly it's too late for her.

Score: 7

davenlesley

8:57pm on 7/2/2013

Surrey County Council became responsible for her care after Carefirst24 defaulted on their contract. That makers them responsible for leaving her without support for 9 days which is scandalous. You can bet your life if the wheelie bin was put out on the wrong day some council jobsworth would be round inside 24 hours with a warning notice.

Score: 2
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