StubHub: Online Ticket Crime Ring Dismantled
A transatlantic crackdown has dismantled a crime ring accused of hacking more than 1,600 StubHub users' accounts to fraudulently purchase tickets for events.
Six people were indicted in the US on Wednesday, while three other suspects were arrested in London and one in Toronto.
The suspects bought tickets to prime events, such as Jay Z and Elton John concerts, a New York Yankees-Boston Red Sox game, the US Open and Broadway shows, Manhattan District Attorney Cyrus Vance Jr said.
He said the thieves resold the tickets and split the proceeds.
"Today's arrests and indictment connect a global network of hackers, identity thieves and money-launderers who victimised countless individuals," Mr Vance said.
The New York District Attorney's office worked alongside City of London Police and the Royal Canadian Mounted Police to dismantle the fraud.
Mr Vance said the scheme, in ticket value, was at least $1.6m (£939,500).
Stephen Head, of City of London Police, said: "The cooperation we've seen today is a model for future cooperation.
"These criminals operate without boundaries, we've got to be operating on that international dimension as well. It's the only way to be effective against these modern criminals."
StubHub said it was alerted to "a small number of accounts that had been illegally taken over by fraudsters" last year.
The San Francisco-based company said the thieves did not break through its security.
It said the cyber thieves obtained account-holders' login and password information from data breaches at other websites and retailers or from key-loggers or other malware on the customers' computers.
StubHub spokesman, Glenn Lehrman, said: "It is important to note, there have been no intrusions into StubHub's technical or financial systems."
Affected customers were given refunds and help changing their passwords after the company detected the unauthorised transactions, Mr Lehrman said.
StubHub, which is owned by eBay Inc, is the leading digital marketplace for reselling concert, sports, theatre and other tickets.
The company, which serves as an official secondary ticket market for such entities as Major League Baseball, this spring unveiled plans to become an event producer itself, selling tickets to a handful of its own concerts.