Financial News

  • 10 December 2012, 16:03

Tax Row 'Helping John Lewis Online Sales'

Retailer John Lewis has said it may be seeing the first signs of a consumer backlash against companies consumers believe are trying to avoid tax.

Speaking to Sky's Dermot Murnaghan, managing director Andy Street said sales at the firm's online arm have been boosted in the wake of the tax controversy.

Johnlewis.com's major competitor is Amazon.com - one of the company's targeted by campaigners.

Mr Street said: "If we look at our online trade, the last three weeks have been really dramatic. The increases there are about 40% year-on-year.

"That coincides with the observations about paying corporation tax and I think our customers expect John Lewis to be a responsible business in every sense of that.

"That extends from the conditions in the supply chain through to paying the right amount of corporation tax."

The company said it recorded its best ever online sales of £7.3m on the first Monday in December. Dubbed Mega Monday, that is the day people returned to work after payday and could place orders online in time to arrive for Christmas.

Online sales for the week as a whole were £42m, helping to drive overall sales at the department store 15% ahead of the same week last year at £142m.

The comments by Mr Street are amid mounting concern about the tax policies of big international firms in the UK.

Last month, Amazon, alongside Google and Starbucks, came under fire from MPs when they appeared before the Commons' Public Accounts Committee.

Also in November, Mr Street became the first leader of a British business to call on the Government to examine the way foreign multinationals pay tax in the UK.

He told Jeff Randall Live that the Treasury needs to do more to prevent the likes of Amazon "destroying the UK tax base" and potentially putting British companies out of business.

Last week, Starbucks vowed to pay more corporation tax than it was obliged to as the coffee chain denied hiding profits from the UK taxman.

The company's UK managing director Kris Engskov told Sky News that the decision to "take action" followed anger from its customers in recent weeks.

Starbucks will now pay around £20m in corporation tax over the next two years, after paying nothing last year.

what do you think?

4 comments

Lisa Marie Williams

7:24pm on 9/12/2012

Still wouldnt shop at john lewis it far to expensive

Score: 8
5 replies

Gordon Wright

7:28pm on 9/12/2012

It can be but the customer service and after sales service are second to none..............

Score: 6

Roy E Millington

8:08pm on 9/12/2012

she doesnt care , she happy to see british people put out of work

Score: 8

lol mcr

9:42pm on 9/12/2012

They price match

Score: 5

Lisa Marie Williams

11:10pm on 9/12/2012

If it was choice of buying on amazon to get something my daughter coz it cheaper or her not having anything at all then i am sorry i will buy it regardless . It got nothing to do with not caring if british ppl being put out of work ( which i do btw and dont agree with companies not paying tax it morally wrong. But u cant tell me that if there were loopholes for british companies not to pay tax they wouldn't use it) i care bout my daughters happiness more

Score: 4

ray atkins

1:01am on 11/12/2012

I found my fridge-freezer cheaper than any of the other companys selling the one I wanted at john lewis`and got 2 years extra cover at no extra cost,, service second to none, delivered on the day said. so yes john lewis is in my view and other people I know also found this to be true.

simon williams

10:14pm on 9/12/2012

id never shop there cheaper on line. some shops take the mick with there prices no wounder they end up closing there own fauilt

Score: 2
1 reply

mark smith

11:44pm on 9/12/2012

Yep keeping on shopping at amazon who pay zilch in corporation tax and are puting thousands of British people out of work, just so you can save £5 no wonder this country is going to the dogs with selfish attitudes like yours and Lisa

Score: 4

Paul Grice

9:19am on 10/12/2012

John Lewis can be more expensive but when I was looking for my 50" Panasonic a few years ago John Lewis online was £800 CHEAPER and came with a free 5 five year warranty and free delivery so I think it's a case of checking first

Score: 3
2 replies

Windows Live User

11:43am on 10/12/2012

Makes you wonder how much mark up is put on products if you can pick up a deal £800 cheaper. We are all being ripped off all the time!

Score: 3

Windows Live User

11:52am on 10/12/2012

No shopping from the company named after the large forest for me Using other search sites as well. Still looking for a good one. Any advice? They will ultimately give in and pay just like the coffeeshop if they have no trade/advertisers

Score: 2

Windows Live User

11:48am on 10/12/2012

Reads like a John Lewis advert the column above. I expect they are expensive and have massive mark up on goods just like all the rest Took our mp's and taxmen far to long to pick up on the first few neatly sidestepping taxes for money made in this country. Public had to give them a big boot up the A* r/ sa to get them to do their job

Score: 1
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