Answers to come common questions are listed below:

basic stuff

What does the Contacts Backup service let me do?

How does the Contacts Backup service work?

What do you mean by contacts?

How much does Contacts Backup cost?

Can I use the Contacts Backup service if I'm a pay as you go customer?

How do I know my contacts will be safe when I use Contacts Backup?

Can I use the Contacts Backup service while I'm abroad?

getting started

Do I need a specific phone to use the Contacts Backup service?

Aren't my contacts already saved to my SIM?

How do I copy my contacts from SIM to phonebook?

backing up your phone

Can I back up more than my contacts?

Does Contacts Backup back up my SIM contacts and phone contacts?

How often will my contacts be backed up?

Can I back up and restore my contacts without going to the Orange website?

What settings can I change on Contacts Backup?

I'm all set up, and have tried to back up, but I've got a message that says none of my contacts are backed up. What should I do?

Is there a limit to the number of contacts I can save?

I'm unable to back up my calendar and tasks, why is this?

I've accidentally deleted my phone book and backed this up, what can I do?

I've accidentally deleted all my contacts on my phone, what should I do?

restoring your contacts

How do I get my contacts on to a new phone?

viewing your contacts online

Why would I use the address book on www.orange.co.uk?

Why has some of the contact information I entered online not appeared on my phone?

If I leave Orange can I take my contacts with me?