To view or edit your contacts online or to register your Contacts Backup account, sign in here.
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restore your contacts
Lose, damage or upgrade your phone? All your precious contacts can be restored straight to your new one.
your guide to Contacts Backup
Now if you lose your phone, the only
thing you'll lose is... your phone
With Contacts Backup you'll never have to worry about losing a number again.
It's a free service from Orange that automatically backs up your phone contacts, ready to be restored to a new phone.
Then, if you lose or damage or upgrade your phone, all your precious contacts can be restored straight to your new one. No charge. No hassle. No worries and no lost mates.
So simple to set up - straight from your phone.
You're just a few steps away from getting Contacts Backup
Follow these simple steps. It won't take a mo...
1. Make sure your phone is compatible
Check to see if Contacts Backup will work with your phone. (We're adding new phones all the time so if your phone isn't listed yet please check back again soon).
2. Copy any numbers stored on your SIM to your phone memory.
Contacts Backup only backs up the numbers stored on your phone memory, not your SIM. Your phone user guide will show you how to copy from SIM to phone (it's usually in the phonebook or contacts area of your phone's menu). The instructions for some of the most popular phones can be found on our help channel. Click on "How do I copy my contacts from SIM to phonebook?" to get instructions.
If you don't have any contacts on your SIM, go to step 3.
3. Check if Contacts Backup is already installed
Some phones already have Contacts Backup on their menu. If yours does, choose 'Contacts Backup installed' option below. Choose the other option if it doesn't, or if you're not sure.
Get your latest contacts back onto your new phone
If your phone has just been lost or stolen, please call us straightaway so that we can put a block on your SIM to stop anyone using it otherwise please follow the steps below. Contact us >>
1. First, make sure your new phone is working and can do all the normal stuff you'd expect of it - like make calls, send texts, go online, etc.
2. Now check the menu. Quite a few new phones already have Contacts Backup on their menu. If yours does, choose the 'Contacts Backup installed' option below. Otherwise, select 'not sure' option for more instructions.
Need some help
with Contacts Backup?
If you want to know more about the service, whether you can use it abroad, or how to get it for your phone.
Or if you're having problems using Contacts Backup or restoring your contacts to a new phone then click on the link below to get the answers.
